Phone or Secure Chat Counselling

Two New Phone Counselling Options:

• You can choose to dial either a UK or a US number for counselling (we will agree the most suitable number for you to phone at the time of, or after you have booked the appointment).

• You can have counselling with more than one person at a time using UK and International telephone conferencing. In other words you could be in Germany, your partner could be in the US, and you could both have a joint telephone counselling session with us in the UK. Check out out fees page for the surprisingly low costs.

How do I apply for telephone or secure chat counselling?

• You could book online anytime (see below) or phone (or fax) us between
  13:00-21:00 GMT Monday-Saturday
  +44 (0)870 740 8669, +44(0)7050 694775, or fax +44 (0)7050 694776.
  Offer one or two slots in the next fortnight when you could take part in a telephone or secure chat counselling session with us.
  
  (Today is .)
  
  Don't forget to leave information on how we can contact you. Alternatively

• You will need to make your payment before the session (once it has been agreed). You can either telephone your card details through to us, or we can email you an invoice with other payment options (an online payment using our secure card payment facilities, GBP (£) cheque, or bank transfer).

• You would then phone us or chat at the appointed time. If phoning us, you would have to bear the cost of the telephone counselling call to the UK or US number that we will agree with you.

• If you wish to have chat counselling you will need to download and install the appropriate free secure chat software from iGo-Incognito and let us know your user name before chatting. The software allows you to store a copy of the chat for future reference.

• If you want to maximise your time by emailing us material about yourself and your situation prior to the telephone or chat counselling appointment, we would be happy to receive that once the booking has been confirmed and your payment made.

Our telephone and chat counselling service is NOT a crisis support line that you can turn to in an immediate emergency. It is only appropriate for people who are able to think clearly about their situation and are prepared to work through issues over a number of sessions. If you are in a crisis you may need to contact your friends, family, doctor, minister, social worker, or one of the many national help lines listed in your national or local phone directory.

Email Counselling

Complete our application form .